No work internet

[082812A]

Check my address on our Network Status page to see if there are any known issues in my area. Locate my nbn modem and ensure that it's connected correctly, with cables in good condition and plugged in securely. Turn off the electrical outlet for my modem and leave it off for at least 10 seconds. But didn't work

[BasilDV]

Hi @082812A 

Since the service is not affected by an outage, then we need to run some tests on our end and see what we can arrange.

Please send us a private message with your account details.

BasilDV