Not working

caraburkwood80
Level 2
I had to turn my modem off due to house Reno's. Now I've turned back on dam thing won't work.
2 REPLIES 2
david64
Level 10

What type of NBN connection do you have?

What lights are lit on the NBN box and the wifi router?

BasilDV
Moderator

Hi @caraburkwood80 

 

Thanks for raising this to our attention.

We've checked the account and detected the modem is already online.

 

If you still need any assistance, please let us know.

BasilDV