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Ongoing Planned Maintenance

adamm78
Level 2

Constant maintenance causing lag and buffering is getting pretty annoying. Seems to never end. How about as the paying customer providing us with some sort of deduction on our monthly bill everytime there is maintenance? So frustrating. Cant do/watch anything without this constant freezing. 

1 REPLY 1
Ahra_G
Moderator

Hi @adamm78 

 

NBN reserve the right to perform maintenance work from time to time, which may temporarily interrupt your access to the service. Where possible, we will perform this work during non-peak times.

 

For future reference, you may check out this link for any outages or maintenance in your area: https://www.nbnco.com.au/support/network-status

 

We're just a PM away should you require assistance with your service. 

 

-Ahra_G