Only getting 12Mbps on NBN 100 plan !!

[swezun]

Here I am at 11:50pm, non peak hour

I am only getting 12.3Mbps download and 2.69 Mbps upload, connecting laptop to the router with ethernet cat 6e cable, on NBN 100 plan.

What's going on !!

[swezun]

I have already restarted router, modem and laptop, in case if you'd ask.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter