Our NBN is down for 6682589

[JohnMS]

Managed to get a person at accounts who was most helpful and confirmed we have a technical issue.  She diverted me to Technical - which disconnected me.  

Tried to ring technical - again call terminated.

Tried to chat - No chat service.

Please fix we need it to run tutorials

[David_M]

Hi @JohnMS 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @JohnMS 

I have created a fault ticket and an engineeer will call you within 24-48hrs.

I have PMed you your fault reference number.

Regards,

David_M