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Our NBN is down for 6682589

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Level 1

Managed to get a person at accounts who was most helpful and confirmed we have a technical issue.  She diverted me to Technical - which disconnected me.  

 

Tried to ring technical - again call terminated.

 

Tried to chat - No chat service.

 

Please fix we need it to run tutorials

2 REPLIES 2
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Moderator

Hi @JohnMS 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @JohnMS 

 

I have created a fault ticket and an engineeer will call you within 24-48hrs.

I have PMed you your fault reference number.

 

Regards,

David_M