Outage @ Parramatta - Grose St

[harikrishnab]

Hi TPG 

Are you aware of any outages at Parramatta ( Grose St). Our internet has been down since lastnight.  I have already logged a ticket with TPG . 

[David_M]

Hi @harikrishnab 

Thanks for your query!

Let me have a look and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @harikrishnab 

I have escalated a fault ticket to our Engineering team for your ADSL no sync issue.

A case engineer will contact you within 24-48hrs.

I have pmed you your technical fault ticket number

Regards,

David_M