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Outage @ Parramatta - Grose St

harikrishnab
Level 2

Hi TPG 

Are you aware of any outages at Parramatta ( Grose St). Our internet has been down since lastnight.  I have already logged a ticket with TPG . 

 

2 REPLIES 2
David_M
Moderator

Hi @harikrishnab 


Thanks for your query!


Let me have a look and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

David_M
Moderator

Hi @harikrishnab 

 

I have escalated a fault ticket to our Engineering team for your ADSL no sync issue.

 

A case engineer will contact you within 24-48hrs.

I have pmed you your technical fault ticket number

 

Regards,

David_M