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Outage in Fadden Act

Fadd
Level 2
 
6 REPLIES 6
Fadd
Level 2

Second outage this afternoon.   We would appreciate a solution to this ongoing problem.

Fadd
Level 2

Connected again.  I wonder for how long!

Fadd
Level 2

3rd outage since 2pm this afternoon.  This has been out ongoing experience for a long time and we need some action that rectifies the issue.

BasilDV
Moderator

Hi @Fadd 

 

We've responded to your previous post here.

 

The case has been raised to our Engineering team as there's a possible fault within the NBN network.

 

Further updates will be given via SMS or phone call as soon as it becomes available.

 

Regards,

BasilDV

Fadd
Level 2

Internet down yet again.  Yes we are waiting on another visit from an engineer.     PLEASE FIX THE ISSUE.

Ahra_G
Moderator

Our Engineering team has raised the issue directly with NBN Co and is awaiting updates. They should be in touch as soon an update becomes available.