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Outgoing e-mails labelled as spam and not sent

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Level 1b

Outgoing e-mails labelled as spam and not sent from Outlook, please help.  I have not been sending any spam.


Task 'xxxx@tpg.com.au - Sending' reported error (0x800CCC78) : 'Cannot send the message. Verify the e-mail address in your account properties. The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User xxxx@tpg.com.au is banned from using SMTP AUTH due to previous abuse'

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Moderator

Hi @timelord ,

 

Thanks for raising this to us. Here is an article that you may find helpful, this will guide you a basic troubleshooting on how to fix this outgoing email issue.

See link below:

Cannot Send Email Rejected by the Server/Banned from using SMTP 

 

Let us know how it will go, cheers!

 


@timelord wrote:

Outgoing e-mails labelled as spam and not sent from Outlook, please help.  I have not been sending any spam.


Task 'xxxx@tpg.com.au - Sending' reported error (0x800CCC78) : 'Cannot send the message. Verify the e-mail address in your account properties. The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User xxxx@tpg.com.au is banned from using SMTP AUTH due to previous abuse'