POP to Imap

Phil4
Level 2

Hi, 

I would like to change from pop to imap and retain my email address and all of my emails.

Is this possible?  I realize there is a cost.

 

Thanks

8 REPLIES 8
Angeli
Moderator

Hi @Phil4

 

Welcome to TPG Community! 

 

Our IMAP email costs $40 per year. For more info, please visit https://www.tpg.com.au/products_services/imap.php 

 

If you wish to proceed, please call our Accounts Team at 1300 993 011 from 8AM - 8PM (Monday to Sunday). 

 

Regards, 

Angeli

Phil4
Level 2

Hi Angeli,

As per original post, is it possible to keep same email address and emails?

Angeli
Moderator

Hi @Phil4

 

If you have existing TPG emails that are on POP3, those can be converted to IMAP but without being attached to a broadband service. 

 

Regards, 

Angeli

Phil4
Level 2

I have a broadband service too.

Angeli
Moderator

Hi @Phil4

 

Send us a private message with all the TPG emails that you wish to become an IMAP and we'll discuss it from there. Smiley Happy 


How do I private message (PM) in the community
 

Regards, 

Angeli

ndechazal
Level 2

Dear TPG

 

I wish to do same thing. Convert all my pop meassges to imap and have storage for >45 days. What do I do?

 

BTW: The link https://www.tpg.com.au/products_services/imap.php doesn't work!

 

Nola

BasilDV
Moderator

Hi @ndechazal 

 

We no longer sell an Email only account.

 

Changing your POP mail account to IMAP is not possible anymore.

 

BasilDV

BasilDV
Moderator

Hi @ndechazal 

 

If you still have an active account with us and still wants to convert it to an Email only account, then we can raise it now with our Accounts team.

 

Kindly send us a private message with your account details for further discussion.

 

BasilDV