Packet Loss since Planned Maintenance on 12/08/2021-13/08/2021

[Amano07]

Hi All,

I keep losing connection for a few seconds to a minute ever since the planned maintenance took place last week in Asquith and since the service coming back I have had constant packet loss (sometimes up to 12%)

Ive noticed in all internet activities (gaming,streaming and working from home).

Ive also restarted my router and NBN box a few times but it has not helped. IS anyone else having this issue since last week?

[Anonymous]

Hi @Amano07 , please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community