Password problems

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Level 1b
I recently updated my pc and have been trying to get my tpg emails on there. Nothing worked so I updated my password by logging onto tpg.com.au and tried again. Outlook Is still not working and saying to check my password Even though it is correct.

Now I have another problem.. Since changing my password my iPhone now is saying to check my password... and I’m not getting emails on my phone! (Even though the password is correct and settings IS ACCEPTING IT! ) what do I do.
It says account error and to check settings .....help pls
1 REPLY 1
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Moderator

Hi @Rossi1 ,

 

Welcome to the community!

 

We're sad to know that you're having issue with the TPG account log-in. We did an article that you may find helpful, this will guide you on how to reset your password, feel free to visit the link below.

 

Forgot your TPG account password? 

 

Let us know how it will go.

 

Cheers!