Get online support
Hi @Skyeleee17 ,
TPG is a prepaid service which is renewed automatically each month for your convenience. Your monthly fee is deducted from your card 7 days before the start of the new billing cycle.
Check this link out for more info, TPG billing cycle and advance payments explained
Here at TPG, we try our best to help in the best way we can in these trying times.
You may visit link for more information:
Summary of Financial Hardship Policy
Let us know how it will go and should you require further assistance.
Regards,
@Skyeleee17 wrote:
Why are use trying to take money of me when it isn’t due until 21 I’m quite broke and what use have made my internet slow I’ll be changing internet r Provides