Phone Line

Dalty444
Level 2
Hello I need a new phone installed at my unit as there is not one installed. I just moved in and I tried to have my tpg nbn setup today only to find I could not. Can you organise an phone line installation or do I need to organise it with Telstra?
The reason I think it is not there is because of rennovations having removed ì
2 REPLIES 2
Dalty444
Level 2
Phone line installed
Shane
Moderator

Hi @Dalty444,

 

Welcome to the community!

 

We'd love to help and raise this to our NBN provisioning team, I was able to locate the account using your community details, please shoot me a private message with your best contact number and preferred time. We'll have one of our Provisioning Case Manager contact you for further investigation.

 

How do I private message (PM) in the community

 

Regards,

 

 

Hello I need a new phone installed at my unit as there is not one installed. I just moved in and I tried to have my tpg nbn setup today only to find I could not. Can you organise an phone line installation or do I need to organise it with Telstra?
The reason I think it is not there is because of rennovations having removed ì