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Ping to SEA server suddenly 250

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Level 1a

My ping was 60 - 100 ping on the SEA servers from WA Perth on any game but recently it has shot up to 150 - 200. Why has it changed all of a sudden?

3 REPLIES 3
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Moderator

Hi @GuamFarm

 

Welcome to the Community!

 

To better understand the sudden latency issue you're experiencing, would you be able to post screenshots of the following:

  • Speedtest result - to determine if your actual speed is within the normal parameters
  • Traceroute - to check where the spike originates from

Regards,

Will

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Level 1a

Here are the screenshots

My ping to that IP use to be 60 - 100 ping but it has shot up

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Moderator

Thanks for the screenshot, @GuamFarm.

 

I'm not sure what service plan you're on because I'm unable to pull up your account using your community details. However, if you're on NBN12, then the speed is within the expected range.

 

As for the Traceroute result that you provided, the high ping is outside of TPG's network and appears to be coming from the game server. You might want to check this with the game's support.