Plan change request issue

[Leshy]

Hi, I requested a change of plan 3 days ago and was told via email that it would happen within a day and that I would be notified about it via email. I havent recieved anything yet and my speeds are still the same. Could someone help me with this issue? Thanks.

[BasilDV]

Hi @Leshy 

Let's check on what the status of the plan change order and see how can we help.

Just send your account details via private message.

BasilDV