TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

Port forwarding

estreznik
Level 2
Level 2
‎27-10-2021 05:35 PM

Hi,

 

I cannot portforward neither use VPN on mobile broadband. How come? And how can this issue be solved? Thanks in advance

0 Likes
Reply
3 REPLIES 3
david64
Master
Master
‎27-10-2021 09:26 PM

Hi @estreznik . Do you mean Home Wireless Broadband? (4G or 5G?)

See: https://www.tpg.com.au/home-wireless-broadband

Important information:What is CG-NAT and how does it affect Home Wireless Broadband services?

0 Likes
Reply
estreznik
Level 2
Level 2
‎28-10-2021 01:17 AM

Hi. Yes, Home wireless broadband 4G. 

https://www.tpg.com.au/home-wireless-broadband

0 Likes
Reply
david64
Master
Master
‎28-10-2021 08:13 AM

@estreznik . 

What is CG-NAT and how does it affect Home Wireless Broadband services?

Techy types should be aware that Home Wireless Broadband uses CG-NAT. Carrier-grade NAT (Network Address Translation) is a type of network that assigns services with a private IP address, instead of a dynamic public IP address. Our network will then translate that private address into a public address. This means that the following items (which depend on internal NAT) will not work on Home Wireless Broadband:

  • Port forwarding
  • Hosting web, email or file servers internally
  • Smart Home systems (e.g. accessing security camera footage remotely, home automation and printers)
  • Remote Access (i.e. accessing your home computer or devices from another location)

If you need any of these items in your home setup, Home Wireless Broadband won’t be the right fit for you. Please check your address on our website for one of our other great broadband plans.

Reply