Port forwarding

estreznik
Level 2

Hi,

 

I cannot portforward neither use VPN on mobile broadband. How come? And how can this issue be solved? Thanks in advance

3 REPLIES 3
david64
Level 15

Hi @estreznik . Do you mean Home Wireless Broadband? (4G or 5G?)

See: https://www.tpg.com.au/home-wireless-broadband

Important information:What is CG-NAT and how does it affect Home Wireless Broadband services?

estreznik
Level 2

Hi. Yes, Home wireless broadband 4G. 

https://www.tpg.com.au/home-wireless-broadband

david64
Level 15

@estreznik . 

What is CG-NAT and how does it affect Home Wireless Broadband services?

Techy types should be aware that Home Wireless Broadband uses CG-NAT. Carrier-grade NAT (Network Address Translation) is a type of network that assigns services with a private IP address, instead of a dynamic public IP address. Our network will then translate that private address into a public address. This means that the following items (which depend on internal NAT) will not work on Home Wireless Broadband:

  • Port forwarding
  • Hosting web, email or file servers internally
  • Smart Home systems (e.g. accessing security camera footage remotely, home automation and printers)
  • Remote Access (i.e. accessing your home computer or devices from another location)

If you need any of these items in your home setup, Home Wireless Broadband won’t be the right fit for you. Please check your address on our website for one of our other great broadband plans.