Processing payment

[phoebeclark]

I tried to make a payment via direct debit and nothing has happened and it’s been hours and my phone plan isn’t working, I need this fixed asap.

[BasilDV]

Hi @

Welcome to the Community!

We've created an article that may help you update or process your payment online.

• Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

If you still unable to process the payment, please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV