Random Dropping Out

[Chazz0]

My internet is always dropping out just randomly every 3 days or so and it does it like 5 time in 30mins. I use tp-link and my internet is connected into to the wall which is connected to the apt. I don’t know why this happens, please help.

[BasilDV]

Hi @Chazz0,

Welcome to TPG Community!

We tried to search for your account using your community details to no avail.

We'd like to understand the situation for us to provide a proper resolution. Please shoot me a private message with your TPG username or customer ID number.

How to send a PM? Click here.

You may also contact our Technical support team on 13 14 23 (Option 2 + 2) for real time support.

Kind regards,

BasilDV