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Hi @6824416,
Welcome to the community!
Thanks for raising this to us, we're able to locate the account using your community details and we've seen that you have been in contact with one of our Account Specialists and discussed details of the refund.
We will raise this with them for additional reference on the ongoing assessment. Updates will be provided when it becomes available via SMS or phone call, we apologise for any inconvenience.
Regards,
Hi @6824416,
Welcome to the community!
Thanks for raising this to us, we're able to locate the account using your community details and we've seen that you have been in contact with one of our Account Specialists and discussed details of the refund.
We will raise this with them for additional reference on the ongoing assessment. Updates will be provided when it becomes available via SMS or phone call, we apologise for any inconvenience.
Regards,
Hi @julzamead,
We're glad to know that! In the event that you'll have more queries in the future do not hesitate to create a new thread here in our community.
Cheers!
Thank you, the issue was resolved today!