Refund

[Aina5301]

Hi, Here is Aina.

I have applied to cancel my service on August 16th and received the confirmation email on the 28th of last month, but I still received the automatic deduction of $69.99 from August 16th to September 15th today. I asked for a refund, but I was told that there was no way to deal with it through telephone customer service, only through email. However, I haven't received any relevant email, which is absolutely ridiculous. I hope to receive a refund as soon as possible.

Thanks,

Aina

[Angeli]

Hi @Aina5301, 

We'll get the assistance you need for this inquiry. Let us have your TPG account details via private message along with your email address and we'll take care of it. 

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