Refund

Aina5301
Level 2

Hi, Here is Aina.

I have applied to cancel my service on August 16th and received the confirmation email on the 28th of last month, but I still received the automatic deduction of $69.99 from August 16th to September 15th today. I asked for a refund, but I was told that there was no way to deal with it through telephone customer service, only through email. However, I haven't received any relevant email, which is absolutely ridiculous. I hope to receive a refund as soon as possible.

 

Thanks,

Aina

1 REPLY 1
Angeli
Moderator

Hi @Aina5301

 

We'll get the assistance you need for this inquiry. Let us have your TPG account details via private message along with your email address and we'll take care of it. 


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