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Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.https://www.tpg.com.au/download
I have requested a relocations officer to call you ASAP to process this request manually for your FTTB service in 2137 NSW.
I still have not received any all from TPG officer? Can you ask someone to at least reply my email inquiry I sent on 20/4?
I have re-sent the escalation.