Replacing modem

[Danny00]

Hi, 

is there any way I can use just normal Access points with NBN box? (instead of the one I received from TPG)

the one I received (netgear) doesn't have good signal strength 

[David_M]

Hi @Danny00 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @Danny00 

Are you sure we sent you a  netgear modem...?

Can you confirm the modem model number and maybe post a pic of it ?

Thanks,