Reporting a fault

[Reytrina]

I rang earlier to report a fault with my NBN connection and have received no further info. What's the best way to get an update?

[Riezl]

Hi @Reytrina , please send us a private message with your TPG customer ID,username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community 

[Riezl]

Hi @Reytrina , please send us a private message with your TPG customer ID,username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community