Return 5G Modem

[MJP1975]

Hi I need to return a 5G modem for a service that was cancelled. I was told an email would be sent to me and I have not recieved it. I am also told if I don't return it I will be charged for the modem. 

How can I request the email with information on how to return it?

[BasilDV]

Hi @MJP1975 

We'd like to check the status of the return label request.

Kindly send us a private message with your account details.

BasilDV