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SMTP correction issue with thunderbird

uluvit13
Level 2

Can't receive or send emails with Thunderbird

 

Sending of the message failed.
Peer reports incompatible or unsupported protocol version.
The configuration related to smtp.tpg.com.au must be corrected.

1 REPLY 1
david64
Level 11

Hi uluvit13.

A moderator produced this article for Thunderbird.

https://community.tpg.com.au/t5/Broadband-Internet/Thunderbird-ver-78-1-1-and-above-Troubleshooting/...

 

You'll notice near the end that SSL is set to NONE, so all communication is not encrypted. Thunderbird v78 has deprecated SSL/TLS below TLSv1.2. 

If you want to use encryption, have a look here:

https://community.tpg.com.au/t5/Broadband-Internet/TPG-email-account-inaccessible-with-Thunderbird-7...

Read through the whole lot but take note at the end from David1010. I don't use Thunderbird so I can't comment on it.