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Setting up email on your Windows 10 and Mac Mail 10

Manuel
Community Manager

This article has been created to help get your email working for current Windows 10 mail app and current Mac mail app.

You can use this guide to add any email account onto your windows 10 mail or Mac mail 10.

 

Apple have a very useful site to check your email settings that you may need in setting up your email. Click here to get those settings.

 

For TPG email settings use the details in the below table.

 

tpg settings.PNG

 

Setting up your email on Windows 10

Automatic Setup

 

1.Click on the Windows icon and then Mail

 

pic10.png

 

2.Click on Add Account

 

 

pic 1.PNG3.Click on Other account pop,IMAP

 

pic2.PNG

 

4. Enter your Email address, username and password and then hit Sign in

 

pic3.PNG

 

Email address will now sign in.

 

Manual Setup

If automatic setup fails. Widows will prompt you to add settings in Manually.

Update all details for your email provider. Use TPG manual settings or settings like the below image.

 

pic6.PNG

 

Your email now is manually configured.

 

Checking your emails

 

 

 

pic10.png

 

 

Setting up your email on Mac Mail 10

 

Click on the mail Icon from the task bar

pic11.png

 

Click on Mail then Add account

 

pic12.png

 

Click on Add Other Mail Account...

Then add you your details and hit Create

 

 

pic7.PNG

 

Manual Settings for Mac mail 10

To add manual server setting for incoming and outgoing mail server

Click on Mail then Preferences

 

pic13.png

 

 

Click on Accounts then Server settings and add the details below for you tpg Email Settings

 

pic8.PNG

 

 Your email will now be ready to use.

 

Checking your emails

Click on the Mail icon

 

pic11.png

 

 

 

 

5 REPLIES 5
beckboaz
Level 2

I have an Email Only Account at $27.5 for the year but I cannot set it up onmy Mac Mail.

 

email account User name: bwhitcombe

 

I followed  the steps above  -unsuccsfful

 

I am trying to contact any TPG support - no response.

 

I need access to this email whaich I was told is set up.

 

I cannot access it in  the pot office at tpg.com.au

 

Please help!

beckboaz
Level 2

I have an Email Only Account at $27.5 for the year but I cannot set it up onmy Mac Mail.

 

email account User name: bwhitcombe

 

I followed  the steps above  -unsuccsfful

 

I am trying to contact any TPG support - no response.

 

I need access to this email whaich I was told is set up.

 

I cannot access it in  the pot office at tpg.com.au

 

Please help!

Moonwalkers
Level 2

Nothing is working on my Windows 10 mail.  I have deleted and set up many times but I get an error and it keeps asking me to save my password.  What have I done wrong?

Shane
Moderator

Hi @Moonwalkers,

 

Does it shows an error message? Please post the configuration of the email on this thread for reference.

Regards,

 

 

Nothing is working on my Windows 10 mail.  I have deleted and set up many times but I get an error and it keeps asking me to save my password.  What have I done wrong?

Bundaboy
Level 2

This got me up and running. Thanks so much.

Can I just point out that there is a small typo in the incoming and outgoing server fields. There is a comma rather than a peiod before au. Pretty obvious I suppose but may confuse some.