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Setup router c1200 firmware

Diesel69
Level 2
Hi can somebody check my connection because I can’t connect with my internet and also I’m trying to connect your support call and already 2 hours no one pick up the phone.
2 REPLIES 2
Ahra_G
Moderator

Hi @Diesel69,

 

We advise customers to check if their service is affected by an unplanned or planned outage before performing any troubleshooting.

 

If it's not listed, you may proceed on following the steps from this article: 

 

If the issue persists, please send your TPG Customer ID/username via private message so we can locate your account and check the status of your connection.

 


Thanks! 

Ahra_G

 

Hi can somebody check my connection because I can’t connect with my internet and also I’m trying to connect your support call and already 2 hours no one pick up the phone.
Shane
Moderator

Hey, Diesel69

Just checking should you require further assistance? If so please update the thread.

Cheers!

 

Hi can somebody check my connection because I can’t connect with my internet and also I’m trying to connect your support call and already 2 hours no one pick up the phone.