Setup

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Level 1c
We have a new TPG account. We have set up all as per instruction. SMS received from TPG. But still no internet. Call center not taking calls and emails unanswered.
4 REPLIES 4
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Moderator

Hi,

I have noted that your link is up for 3 hours and 27 minutes here so probably you need to check your set up.

see below link.

https://link.tpg.com.au/tsaoQD

 

Also follow steps for NBN HFC service from link.

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-VR1600v-modem/m-p/709#...   

 

regards

JayeshP9

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Level 1c
Hi,

I have checked everything, even tried another cable, still not working.

Please advise
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Level 1c
This is now my 3rd message to help me with my new account. Please call me to resolve
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Level 1c
Same problem