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Sick of sending emails after emails to cancel the account but still no answer

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Level 1a
Hi I am Baljinder I already send emails to cancel my account twice but again customer service representative told me to send us an email regarding cancellation,I do not understand what’s going on ? I don’t even have connection from TPG from last two months and still tpg charging me each month,looks like I should complaint to telco ombudsman now for their poor service and ripping off customer in this hard time.
1 REPLY 1
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Moderator

Hi @bally1982 

               

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards