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Slave email deactivated

Level 2

Hi Guys


Im having trouble with a slave email account i set up for my wife, she had been unable to use it since friday so i thought deactivating it & then reactivating it might help, but once i deactivated it it disappeared & now i cant get it to show up in slave emails ... i had this happen before & tech help talked me through it but ive rung tpg twice with no luck, so anyone have ideas to get it back as my wife needs it for her work ....



Hi @gamer1973


Welcome to TPG Community! 


We're sorry to hear that you are having an issue with the slave email account that you have recently created. Kindly private message to us the slave email username that you're trying to access, so we can check your account further. 


Here's how: How do I private message (PM) in the community


Best regards,