Slow 5G BroadBand speeds

[Dan21]

Hi,

In the Lindfield 2070 area and are experiencing extremely slow internet speeds through the 5G router, averaging around 5Mbps for majority of the day. Have had the router for about 2 months now but this has only started ocurring in the past few weeks but do get the occasional faster speeds (50Mbps). 

The router has near full reception and is placed right at the window.

Any suggestions on how to fix this.

Thanks,

Daniel

[Ahra_G]

Hi @Dan21,

We've created an article that might help you resolve your connection speed issue.

• Slow speed issue

If you are using a WiFi connection, then signal interference might be causing it. Here are some articles that might help improve your home WiFi network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If the issue persists, please send me a PM with your TPG username or customer ID number  so we can assist you better. 

Thanks! 

Ahra_G