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Good day @Dazzasplace2.
Welcome to TPG Community!
We were able to locate your account using your community details.
We understand that you were able to speak with one of our Tech team and helped you regain the speed of your ADSL2+ service again.
Should you require further assistance, please let us know or contact our Technical team on 13 14 23 Option 2 + 2 for real time support.
Kind regards,
BasilDV