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Slow Email Delivery

bluerainsh
Level 2

Hi team,

 

TPG Email is really slow these days. I sent a few testing Emails from Gmail and Hotmail to my TPG email address. It took them about 10 minutes (sometimes even longer) to show up in TPG mailbox (I logged into TPG Post Office via homepage). Why they are taking so long? My tpg email address is XXXXXX@tpg.com.au

 

Thanks,

Eric 

2 REPLIES 2
dougi
Level 2

I'm having the same problem, they often don't send at all, or take hours.  We are not alone I believe, so why it is not listed as an outage I don't know.  Please respond mods!

cshall5
Level 3

I'm having the same problem. The problem seems to be a timeout with the SMTP server. I's happening on my pc and phone (when connected via WiFi). Sending mail from the phone via the 4G network seems to work ok though.