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Slow FTTP connection

Isaacsm
Level 2
Level 2
‎22-02-2024 07:56 AM
Our FTTP connection has degraded significantly (<1mbs download; >24mbp upload) on Ookla Speedtest.

No network outages, lights on NBN box are all on). Have powered our router and NBN box off, but no improvement. Not sure where to start to rectify!
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Isaacsm
Level 2
Level 2
‎22-02-2024 07:59 PM
TPG showing I have an internet and data connection, but unable to run a speed test.

Any assistance greatly appreciated.
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