TPG Community

Get online support

Slow Internet Speed

Level 2

How do I get help from someone. I tired calling TPG tech support but told via a recorded message that phone help has been suspended and to do a live chat online but have tried for well over an hour with no luck what so ever!!

I am trying to work from home and my connection to my work network is continually dropping out.

My IT manager say the dropouts happen when there is a reduction in internet speed, can you help?

I've done a speed test which gave a miserable 10.7mbps and upload of 1.1mbps.


Level 2


I'm not interested in moving up level in the TPG community, I would just like someone from TPG to contact me to work out what the problem is!!