Slow Internet Speed

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Level 2

How do I get help from someone. I tired calling TPG tech support but told via a recorded message that phone help has been suspended and to do a live chat online but have tried for well over an hour with no luck what so ever!!

I am trying to work from home and my connection to my work network is continually dropping out.

My IT manager say the dropouts happen when there is a reduction in internet speed, can you help?

I've done a speed test which gave a miserable result...download 10.7mbps and upload of 1.1mbps.

 

1 REPLY 1
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Level 2

Hi TPG,

I'm not interested in moving up level in the TPG community, I would just like someone from TPG to contact me to work out what the problem is!!