Slow Speed

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Level 1a

My NBN 50 Is slow like adsl connection. 

 

Please check the links for speed test: 

 

http://tpg.speedtestcustom.com/result/99743350-563b-11ea-ad3d-6b2384fcae9e

 

http://tpg.speedtestcustom.com/result/99743350-563b-11ea-ad3d-6b2384fcae9e

 

If you need to call, please call on the number provided on the account. 

 

Thank you.

 

1 REPLY 1
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Moderator

Hi @Tonmoy1985,

 

Welcome to the community!

 

Actual throughput speeds may be slower and could vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by TPG. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.

 

In the event that Wireless devices are affected with this speed issue, we did an article that you may find helpful. This provides a guide on how to improve your Wireless connection at home.

 

See links below.

 

 

Cheers!