We signed up for the Unlimited Superfast yesterday, but our download speed remains at around 75. Using VR1600 modem as supplied by TPG; wifi only; speedtest taken on PC next to modem/router. Using 2.4gHz band, channel 9. Help please!
Hi @pfurney ,
We've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please PM us your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community