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Slow internet speed

Dan8
Level 2
My internet connection is extremely slow.
It keeps ducking in and out of connection as well
Please advise
1 REPLY 1
Angeli
Moderator

Hi @Dan8

 

What speed are you currently getting via wired and wireless connection? Does this happen all the time? or is there a specific time of the day? 

 

May I ask you to check the community articles below as it may be of help to you?

Please turn off the modem/router for 30 seconds, then turn it back on before you troubleshoot in order to start fresh.

 

Let me know how it goes.

 

Regards,

Angeli