Slow internet speed

[Dan8]

My internet connection is extremely slow.
It keeps ducking in and out of connection as well
Please advise

[Anonymous]

Hi @Dan8, 

What speed are you currently getting via wired and wireless connection? Does this happen all the time? or is there a specific time of the day? 

May I ask you to check the community articles below as it may be of help to you?

• Slow speed issue
• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

Please turn off the modem/router for 30 seconds, then turn it back on before you troubleshoot in order to start fresh.

Let me know how it goes.

Regards,

Angeli