Slow internet

[eericson000]

Been having issues during and after planned outage in my area.

Downstream bandwidth below 2Mbps while upload is not affected.

[Ahra_G]

Hi @eericson000, 

We've created an article that might help you resolve your connection speed issue - Slow speed issue

If you are using a WiFi connection, then signal interference might be causing it. Here are some articles that might help improve your home WiFi network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

Please provide us with your Customer ID or username via private message so we can assist and check your service. 

Thanks! 

Ahra_G