Slow internet

eericson000
Level 3
Been having issues during and after planned outage in my area.

Downstream bandwidth below 2Mbps while upload is not affected.



1 REPLY 1
Ahra_G
Moderator

Hi @eericson000

 

We've created an article that might help you resolve your connection speed issue - Slow speed issue

 

If you are using a WiFi connection, then signal interference might be causing it. Here are some articles that might help improve your home WiFi network.

 

 

Please provide us with your Customer ID or username via private message so we can assist and check your service. 

 

Thanks! 

Ahra_G