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Slow internet

Level 1a

Anyone else having issues with their internet around Melbourne?

 

Im just about done with this company.

We have had nothing but issues since we signed up almost a year ago now. we call and it starts working for about a week. weve had technicians out, lines looked at, junction boxes checked, cables out front of property checked and the internet has been running perfectly for the last 2-3 weeks but this week it has gone down to 1mpbs, we have no cap and support is useless and causing nothing but frustration. Thinking its time to go elsewhere as TPG cannot resolve the issues and this slow internet is so bad. 

1 REPLY
Moderator

Hi Nibz, 

 

Welcome to TPG community! 

 

We would like to look into it and try to figure out what's going on.

 

Can you please PM us your customer ID or username so that we can investigate? 

 

You may visit this Link on how to send a PM. 

 

Cheers,