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Nbn doesn't work

Level 1a
No Internet connection at home, all seems fine with the modern , no flashing ligthts or anything but can't connect to the Internet

Hi @Natureskitchen


Welcome to TPG Community!


We’re sorry about the disruption to your service. 


I've searched for your account using your Community details and was able to find a match. 


Just ran remote tests and the results does not show a physical line issue. Can you please retest and let me know how it goes?