Nbn doesn't work

[Natureskitchen]

No Internet connection at home, all seems fine with the modern , no flashing ligthts or anything but can't connect to the Internet

[Erika]

Hi @Natureskitchen, 

Welcome to TPG Community!

We’re sorry about the disruption to your service. 

I've searched for your account using your Community details and was able to find a match. 

Just ran remote tests and the results does not show a physical line issue. Can you please retest and let me know how it goes? 

Cheers,