TPG Community

Ask, answer and talk about our products

WiFi Connection is slow

Level 1b

I cant use my internet properly on my mobile and laptop. I preferred using wifi  because really  convenient but its really frustrating that my internet is really slow and wont load even the speedtest. Smiley Sad

1 REPLY
Moderator

Hi,

 

 

Have you tried changing the wireless channel? By default the channel is set to 6 or Auto.

You can try to connect the laptop using a cable then login to the modem's interface and change the wireless channel.