Slow nbn

[Baills]

• Through our Wi-Fi we are receiving about 40 Mb per second, to iPad and iPhone,but can't seem to download anything, seems very very very slow. Any help appreciated

[Erika]

Hi @Baills, 

Welcome to the Community! 

Thanks for raising this with us! 

I've located the account using your Community details and has ran a remote line test. This shows no physical issue on the line. 

Here is a great article here at our Community with some helpful speed troubleshooting tips that may also assist you: https://community.tpg.com.au/t5/Featured-Articles/Troubleshooting-a-Slow-Internet-Connection/ba-p/11...

Please check it out and let me know if the issue persist. 

Regards,