Slow speed

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Level 1b

I am helping my elderly father fix his internet speed. He does not read his emails and I don’t have access or his email account. Is this a billing issue?  I’ve been on hold for over an hour 

1 REPLY 1
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Moderator

Hi @adam_thorogood 

 

         

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.